Guests arrived at the venue with either a print out of their confirmation email or simply the email on their smart phone and this was then scanned to allow them access to the event. Upon entering the event guests received a delegate bag containing the festival programme and some information sheets about the technology, and their RFID Wristband preloaded with €20 Euro.
Guests could then smart-tap at the ‘In-Site’ Table Finder to see where they were to be seated during the gala dinner and awards ceremony, which proved not only to be useful but extremely popular. The funds (cashless payments) loaded onto the wristbands could be spent at the bar during the ceremony and after-show party. Balancer-checking units were located at each bar so guests could keep an eye on their spending.
Feedback from guests in attendance was universally positive with Igor Van Krieken, promoter of Optimus Alive Festival (Portugal) remarking: “The cashless system was very smooth and easy to learn“.